Mr. Central Heating Cooling Electrical Plumbingis the market leader in Plumbing, Electrical and HVAC. We are seeking a self-motivated individual to join our growing and dedicated Plumbing team as a Plumbing Manager!
Step into a pivotal leadership role with our dynamic team as a Plumbing Manager for Mr. Central. This exciting opportunity is perfect for a plumbing expert with a flair for management and a passion for driving sales. You will be at the helm of our operations, ensuring we deliver exceptional and efficient services that delight our customers. With your industry knowledge, you'll lead a team of professional service plumbers, manage resources, and propel our success. If you're a proactive problem solver with a proven track record in service management, we want to hear from you. Join us and elevate your career while steering our plumbing services to new heights!
What You'll Do:
- Supervise all Plumbing activities.
- Hire, Train, and Lead Plumbing Team Members
- Cultivate a dynamic, ethical Sales Culture that is hyper focused on delivering value to customers
- Manage a P&L; responsible for department hitting revenue and gross operating profit budget targets
- Conduct regular individual and departmental coaching and Performance Reviews
- Oversee department dispatchers and ensure right techs get sent to right calls
- Create technician work schedule
- Review and approve department payroll
- Handle all Customer related Requests, Concerns, etc.
- Create, Establish and Maintain a positive Work Environment
- Hold team accountable to company policies and procedures.
What You Need:
- At least 5 years of Plumbing experience, 2 years minimum managing a plumbing team
- Exceptional customer service skills
- Ability to analyze data for trends, devise creative solutions, exercise independent judgment, and make appropriate decisions that impact outcomes
- Keen ability to work accurately, efficiently, and manage multiple tasks
- Proven ability to gain the buy-in of teams to company values, safety procedures, and overall policies
- Must be familiar with using technology systems in an office environment.
- Excellent oral and written communication, interpersonal, and presentation skills.
What We Offer:
- Plenty of advancement opportunities
- Weekly pay
- Health, Dental and Vision Insurance
- Paid Life Insurance
- 401k plus a company match
- Paid vacation, company paid holidays and paid birthdays as well as paid parental leave
- New take-home service vehicles, fully stocked, company issued phones and tablets
- Employee referral bonuses
- Continued training and development